Customer Feedback

We're publishing some correspondence and survey answers
from customers who've used Tokyo Sightseeing Taxi in the past.

• Oita
  50s・Woman
  Our driver offered so many explanations, and not just for the obvious visual things, but detailed explanations of things I hadn't know before. He took us around to places that weren't in our course, stopped the car to let us take our time and view some of the famous spots from the windows, and even took us to a hidden spot, where we got to view Skytree in a way that probably only locals can.
  Sightseeing Taxi made it possible for us to have fun in a unique way. Date of Use：2018.9.23
• Tokyo
  50s・Man
  I requested your company's services, because I found myself in the position of being a single Japanese person charged with playing guide for a large number of foreigners. I was satisfied by your very professional guide services, which I felt I could trust.
  I'll be using your services again if the opportunity arises. Date of Use：2018.9.2
• Hokkaido
  40s・Woman
  Arranging everything from the hotel to guided sightseeing, and transportation to the airport, while taking into account how to transport the elderly... It all seemed like a lot to ask, and I searched through various companies' home pages, looking over a variety of plans.
  Beyond that, the act of selecting a course itself, listening to everyone's opinions, having some people say they didn't want to go to this place, or the other... it was a headache.
  That's when I discovered Tokyo Sightseeing Taxi, and saw that I could put together a free and flexible plan that covered everything from the hotel to the airport. So, I contacted them.
  
  It was absolutely the best, most fitting plan for us, which let us set out from the hotel, tour various sightseeing spots, and be seen off to the airport, even watching until we safely arrived at our destination.
  Everyone was happy, very glad we'd decided to go with taxis.
  In terms of price, the amount for one person wasn't even that expensive once we'd split it with the group.
  We had several elderly people with us, and it made getting around easy, and they even lent us umbrellas when it rained. I really appreciated that. Our driver did a lot for us, offering new ideas at the drop of a hat when we had some extra time in the schedule, or making it happen when one of us suddenly said they wanted to see the new National Stadium.
  When they'd been dropped off, one of our elderly members said the driver was very skilled and knowledgeable.
  I think I'd definitely like to use the service again if I have the chance.
  I want to thank everyone who provided the guidance and recommendations that allowed us to have such a wonderful time, from the staff who corresponded with me over email, to our driver. Date of Use：2018.9.1
• Osaka
  50s・Woman
  Last year, in the spring, we used them for our annual family trip to Tokyo with my parents. Our drive was very kind to us, starting with the email exchanges in advance to decide on a plan, and I've decided that I definitely want to use your company for our trip this year, as well. We had a very tight schedule, but we were still able to hit all the major sightseeing spots, and even my nephew's family who were in Tokyo for the first time were very satisfied with the trip. Not only that, but at Tokyo Tower, our driver even lay down on the ground to get a good angle and take our photo, and we have some amazing pictures because of him. Please let him know that we're very grateful.
  I'd also like to thank the staff who listed to our requests and promptly changed our plan, no matter how many times we requested alterations. Because of them we were able to have a wonderful trip. I'd love to use your service another time if I visit Tokyo again. Thank you very much. Date of Use：2018.8.12
• Aichi
  60s・Woman
  I was so glad of the very kind, detailed, and easy to understand explanations, and the caring way the staff interacted with my children. We felt very special, being guided to places that hadn't even been in our plans, and in the it was a very fulfilling sightseeing trip to Tokyo.
  If we have the chance again, my whole family would love to request the same driver. Thank you so much. Date of Use：2018.8.11
• Philippines
  40s・Woman
  I am writing to let you know what a wonderful day we had seeing Mt. Fuji, Lake Yamanaka and Gotemba outlets. The driver was gracious and kind.
  We hope to be back to see more of Tokyo and Japan, and maybe we can book other taxi tours with your company and him.
  Please extend our gratitude and warmest regards to him, and thank you very much for facilitating our tour and assisting with our requests. ご利用日：2018年7月31日
• Kagawa
  70s・Woman
  This time was my first time using a taxi for sightseeing, but after this I think it's going to be one of the options I consider on every trip. Date of Use：2018.7.1
• Oita
  40s・Woman
  The driver was able to easily oblige even sudden requests without issue, which was a lifesaver. We were able to have a wonderfully fun family vacation without putting unnecessary strain on our more elderly family members. I'm truly thankful for that. Date of Use：2018.7.1