Lost item inquiries are accepted only through our dedicated service, “find chat”.
If you have the receipt, you may also contact the office that is listed on it directly.
For more information, please visit the page below:
Click here for lost item inquiries
- Inquiry DetailsRequired
-
- Company NameRequired
-
- Job Office
-
- NameRequired
-
- TelRequired
-
- FAX
-
If you have a FAX number, please enter it.
Please send via FAX the reservation confirmation sheet from the time the reservation was completed.
- EmailRequired
-
- The type of a carRequired
-
- Course nameRequired
-
- Course nameRequired
-
- Choice of sightseeing spots
-
- Date and time of rideRequired
-
*Reservations can be made until 11:45pm the day before (excluding weekends and public holidays).
*It is recommended that you use a long distance sightseeing taxi on weekdays.
*It is recommended that you leave Tokyo at around 8am in consideration of the traffic conditions.
- Number of peopleRequired
-
Adult
Children
(under primary schoolchild)
- Boarding atRequired
-
- Boarding PointRequired
-
- Arriving PointRequired
-
- Name of lost itemRequired
-
- Color of lost item
-
- Description of lost item
-
-
- Desired durationRequired
-
Hours
minutes
-
Drop-off timeChoice of drop-off time
Required
-
*It is recommended that you stay in the area for a maximum of eight hours (seven hours if you are only going to Kamakura).
*Departure times may be changed considerably depending on traffic conditions.
-
PrefectureRequired
-
- AddressRequired
-
- Address2
-
Please note that it may take one week at longest to reply.